For orders placed after 22nd August 2025:
For orders placed through our website, we are now collecting US import taxes during checkout.
- Royal Mail (the UK postal service) started providing a duties-paid service to the USA as of 29th August. As of 5th September, we have now caught up with the backlog of orders that were placed during Royal Mail's temporary suspension of service, they have all been dispatched.
- The only shipping method to the USA available through our website is now 'International tracked postage'. With this shipping method, US import tariffs will be collected during checkout so there should be nothing further for you to pay. We will send your order by Royal Mail, who will pass it to USPS for delivery. In the past, international postal packages have mostly arrived within 2 to 3 weeks: https://www.sotabeams.co.uk/store-help/rm-international-status/
- If you would like to avoid using USPS, please email us with your delivery address and details of the items you would like to order. We will then check courier shipping costs for you. If you are happy with one of those courier options, we will create the order manually and send you a Paypal invoice to pay for it. However, note that for most couriers we cannot prepay the import taxes in the way that we are now doing with postal packages, so you would have to pay the taxes separately as detailed at https://www.sotabeams.co.uk/store-help/taxes/ . We will not collect any taxes when you place your order in that case.
- There might or might not be some delivery delays. The massively accelerated timeline for removal of de minimis means that many organisations have struggled to prepare for it in time, so we don't yet know how smoothly US Customs, USPS, transportation carriers, and anyone else involved will manage to deal with the new system.
Taxes will be calculated during checkout. You can check them prior to checkout by adding some items to your cart, then going to the cart page and using the 'Shipping: Add info' link to enter a delivery address. When you have done that, and selected and applied a shipping method, the item prices in the cart should update to include US import tariffs.
At the moment, the 'inc tax' prices on product pages might still show the prices for UK customers (which include 20% sales tax: VAT, which is not charged on orders exported outside the UK) even if you have entered your delivery address on the cart page. To make sure that you are seeing the item price inclusive of US tariffs, add the item to your cart and set a US shipping address on the cart page. The price shown in the cart for that item should then be correct - it will be the 'ex tax' price plus a percentage based on which country the product was manufactured in.
If anything looks wrong, please email us with details at support@sotabeams.co.uk - we have had to do all this in a bit of a hurry, so there may be a few things that still need tweaking.
For orders placed before 22nd August 2025:
For orders placed before we started collecting US tariffs: if there are any import duties or customs clearance fees to pay, then it is the responsibility of the recipient to pay these. They will not have been shown or charged during checkout when ordering on our website, you will need to pay them separately at a later date as detailed at https://www.sotabeams.co.uk/store-help/taxes/
Background information
In the past, most orders that we shipped directly to customers in the USA were exempt from import duty, since the the USA had a generous 'de minimis' threshold of $800. For shipments which had a value below this threshold and were sent direct to consumers, US Customs did not charge the recipient any import duty.
However the US government has decided to make 'de minimis' treatment unavailable for nearly all shipments entering the USA, and there are substantial increases to the import duty rates, especially on products originally manufactured in China (which is the case for some of the items that we sell).
The removal of de minimis started earlier this year with items made in China, by means of an executive order. Removal of de minimis was then scheduled to expand to all items on 1st July 2027 by one of the provisions in Trump's Big Bill. However, another executive order was used to bring this date forward to 29th August 2025, with only one month notice.
For orders sent by courier after the removal of de minimis, we think the courier will probably require the recipient to pay the taxes plus an admin fee before delivery, as they currently do for packages on which import taxes are due.
For postal packages, it looks like the US government intends to collect the taxes via transportation carriers. The plan seems to be for the carriers to charge the taxes to the sending postal service, who will charge the sender, who will have charged the recipient at the time the order was placed. However, postal services are struggling to put systems in place to deal with that within such a short timeframe.
- The UK postal service thinks they will have something in place soon: https://www.royalmail.com/usabusinessupdates
- Postal services in many other countries are announcing delivery suspensions, mostly without any specific end date, until they can finish implementing systems to deal with this: https://www.posteurop.org/blog/u-s-executive-order-on-de-minimis-to-affect-global-postal-shipments-from-29-august-2025/ https://www.cep-research.com/2025/08/20/european-posts-suspend-us-parcel-services-ahead-of-de-minimis-end/ https://www.valueaddedresource.net/international-postal-services-de-minimis-pause-us-shipments/
If you buy from DX Engineering instead of directly from us, then import duties will be included in the price that DX Engineering charge you, there should be nothing extra to pay. DX Engineering have now raised their prices to account for the import duties.
DX Engineering's prices for some items made in China are very high at the moment, this is probably because the US tariff rate on Chinese goods has been temporarily lowered while negotiations are underway. If this lower tariff rate expires or is terminated, the tariff could increase by a substantial amount, so DX Engineering may have set their prices based on that higher rate.